What is the Survey Assistant?

Survey Assistant is an AI-powered chatbot designed to help users author and refine market research surveys on our platform. It provides real-time guidance, suggests best practices, and streamlines the survey authoring process.

Are my conversations with Survey Assistant private?

Yes, your conversations are completely private. No one else can see them, and all data is encrypted at rest to ensure security and confidentiality.

Can anyone else access my chat history?

No, only you can see your interactions with Survey Assistant. Your data is not shared with other users, team members, or administrators. Once you clear your history, the conversation is deleted.

Is it Free?

Yes, there are no additional fees associated with your use of the Survey Assistant.

Can I disable the AI features?

Yes, you have the option to disable AI-powered features if you or your organization has specific policies regarding AI usage. Please visit your Profile settings or contact your Account representative for more details.

How does Survey Assistant improve my surveys?

The assistant helps by:

• Authoring questions of various types based on your research goals — just tell it what you are trying to ascertain.
• Offering real-time feedback on question clarity and structure — paste your draft in and ask it to review for clarity and flow.
• Suggesting best practices for unbiased and effective survey design — paste your draft in and ask it for any recommendations based on best practices.

Does Survey Assistant program the survey for me?

In its current Beta phase, the Survey Assistant can generate questionnaire text, but it is unable to automatically program the survey for you.

Does Survey Assistant make final survey decisions for me?

The Survey Assistant provides guidance and suggestions, but you have full control over the final survey design. You can accept or modify its recommendations as needed.

Is the AI trained on my survey data?

Survey Assistant does not use your conversation history or survey data to train AI models. It operates on pre-trained public domain knowledge and does not retain or learn from individual conversations.

How can I provide feedback on Survey Assistant?

We value your feedback! If you have suggestions or encounter issues, please reach out to your Account representative.