Data Privacy Framework Notice
Data Privacy Framework (DPF) | Last Updated: 30th of May, 2026
Data Privacy Framework Notice
1 KONOVO and its affiliates, Universal Survey Center, Inc, Survey Healthcare Global, OpinionSite, InCrowd Inc. and Rare Patience Voice (RPV) comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. KONOVO has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. KONOVO has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.
2 KONOVO acknowledges that as a participant in the Data Privacy Framework (DPF) we are under the investigatory and enforcement powers of the Federal Trade Commission (FTC).
3 To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
4 RENEWAL
4.1 KONOVO will renew its Data Privacy Framework certification annually, unless it subsequently determines that it no longer needs such certification or if it employs a different adequacy mechanism.
4.2 Prior to the re-certification, KONOVO will conduct an in-house verification to ensure that its attestations and assertions with regard to its treatment of Personal Data are accurate and that the company has appropriately implemented these practices. Specifically, as part of the verification process, KONOVO will undertake the following:
4.2.1 Review this Notice to ensure that it accurately describes the practices regarding the collection of Customer Personal Data.
4.2.2 Ensure that this Notice informs you about KONOVO’s participation in the Data Privacy Framework program and where to obtain a copy of additional information (e.g., a copy of this Notice).
4.2.3 Ensure that this Notice continues to comply with the Data Privacy Framework principles and GDPR.
4.2.4 Confirm that data subjects are made aware of the process for addressing complaints and any independent dispute resolution process (KONOVO may do so through its publicly posted website, its Privacy Notice and/or its Terms of Use).
4.2.5 Review its processes and procedures for training Employees about KONOVO’s participation in the Data Privacy Framework program and the appropriate handling of Customer Personal Data.
4.2.6 KONOVO will prepare an internal verification statement on an annual basis.
Cookie policy
This Cookie Policy explains how our Company uses cookies and similar technologies in connection with our services. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
Your consent applies to the following domains: Konovo
1 What are cookies and similar technologies?
Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns, and facilitating online advertising.
Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
How we use cookies:
We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to record your choice of language and country location. The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).
Types of cookies we use:
We use the following categories of cookies: performance cookies, functional cookies, necessary cookies, targeting cookies.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
2 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookie key | Domain | Cookie type | Expiration | Description |
ubspotutk | .konovo.com | First-party | 5 months | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. |
__cf_bm | hubspotusercontent-na1.net | Third-Party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
cookietest | js.hs-analytics.net | Third-Party | 0 Days | Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies. |
__cf_bm | hubspotusercontent.com | Third-Party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
__cf_bm | hs-analytics.net | Third-Party | This is a CloudFoundry cookie | |
__cf_bm | hs-sites.com | Third-Party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
__cf_bm | hsappstatic.net | Third-Party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | hs-scripts.com | Third-Party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | vimeo.com | Third-Party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
_cfuvid | vimeo.com | Third-Party | 0 Days | This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing |
3 Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookie key | Domain | Cookie type | Expiration | Description |
OptanonAlertBoxClosed | konovo.com | First-party | 2 Months | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information. |
cookietest | konovo.com | First-party | 0 Days | Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies.Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies. |
_session_id | insights.konovo.com | First-party | 0 Days | This cookie creates an interim session ID used as an in-session user ID. |
OptanonConsent | konovo.com | First-party | 2 Months | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
__cf_bm | konovo.com | First-party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots.The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
XSRF-TOKEN | insights.konovo.com | First-party | 0 Days | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.This cookie helps with site security in preventing Cross-Site Request Forgery attacks. |
_pf_consent | konovo.com | First-party | 1 Year | This cookie name is associated with Command Alkon Incorporated which is used to store user consent status and expiration. |
__cf_bm | wpenginepowered.com | Third-party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | www.surveyhealthcareglobal.com | Third-party | 0 Days | This is a CloudFoundry cookie |
4 Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie key | Domain | Cookie type | Expiration | Description |
_gcl_au | konovo.com | First-party | 2 months | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services For more information about Google's processing of your personal data, please consult Google's <a href=”https://business.safety.google/privacy/” rel=”nofollow”>Privacy & Terms</a> site. |
__cf_bm | hubspot.net | Third-party | 0 Days | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. |
__cf_bm | hsforms.net | Third-party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | hubapi.com | Third-party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | hsforms.com | Third-party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | hubspot.com | Third-party | 0 Days | This is a CloudFoundry cookie |
test_cookie | doubleclick.net | Third-party | 0 Days | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
__cf_bm | hs-banner.com | Third-party | 0 Days | This is a CloudFoundry cookie |
__cf_bm | hsadspixel.net | Third-party | 0 Days | This is a CloudFoundry cookie |
IDE | doubleclick.net | Third-party | 1 Year | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
_cfuvid | hsforms.com | Third-party | 0 Days | This domain is owned by Hubspot. The company provides a range of online marketing and sales technology and services. |
_GRECAPTCHA | google.com | Third-party | 5 Months | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer’s adverts appear. |
_cfuvid | hubspot.com | Third-party | 0 Days | This domain is owned by Hubspot. This company provides a range of online marketing and sales technology and services. |
sp | snowplow.com | Third-party | 1 Year | Snowplow Analytics is a company that provides technology for data collection and processing. It enables businesses to collect and manage event data across multiple platforms. |
5 Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookie key | Domain | Cookie type | Expiration | Description | |
__hssc | konovo.com | First-party | 0 Days | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | |
__hssrc | konovo.com | First-party | 0 Days | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | |
vid | konovo.com | First-party | 0 Days | This cookie name ‘vid’ is used for tracking the search request made by the user on the ‘Find a practitioner’ page. | |
__hstc | konovo.com | First-party | 5 Months | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | |
_ga_xxxxxxxxxx | konovo.com | First-party | 1 Year | NAUsed by Google Analytics to identify and track an individual session with your device. | |
_ga | konovo.com | First-party | 1 Year | This cookie name is associated with Google Universal Analytics – which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. For more information about Google's processing of your personal data, please consult Google's <a href=”https://business.safety.google/privacy/” rel=”nofollow”>Privacy & Terms</a> site. | |
XSRF-TOKEN | jukebox.pathfactory.com | 0 Days | This cookie helps with site security in preventing Cross-Site Request Forgery attacks. | ||
_session_id | jukebox.pathfactory.com | 0 Days | This domain is associated with PathFactory, which provides a content insight and activation platform. It is likely used for tracking user engagement with content to optimize marketing strategies. | ||